Claudia M

Alicante Immigration Office

administracion del estado • Full-time

Aug 2023 - Oct 2024 • 1 yr 2 mos

1️⃣ Administrative and Case Management Receiving, registering, and processing applications and documents. Opening, tracking, and closing administrative files. Verifying the documentation submitted by individuals or businesses. Issuing certificates, reports, and administrative resolutions within the legal framework. 2️⃣ Public Service and Guidance Informing citizens about requirements, procedures, and deadlines for administrative processes. Guiding applicants on forms, appointments, and required documentation. Addressing basic inquiries without providing legal advice (purely administrative information). 3️⃣ Coordination with Other Departments Communicating with other public administration offices: police, civil registries, social security. Sending documents for internal or external verification. Managing appointments and scheduling for in-person or online services. 4️⃣ Regulatory Compliance and Oversight Ensuring compliance with applicable laws and regulations in immigration and residency cases. Monitoring legal deadlines and official notifications. Maintaining document records and archives according to legal standards. 5️⃣ Support in Special Procedures Preparing integration reports, residence registrations, or proof of residence. Providing administrative support for arraigo applications, work or non-lucrative residency permits. Tracking citizenship applications and permit renewals without offering binding legal advice.