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Fiverr Pro
English
$
USD
I will manage the customer service for your ecommerce store
About this Gig
I will manage the customer service for your e-commerce store
Hello and welcome
Are you going to continue wasting time managing your customres after the sale ? There are many ways to work ,but working efficiently to be productive has always been an invaluable quality for financially independent people .
The precious time you could be using to develop new business opportunities , new sales strategies , or more profitable projects does not deserve to be wasted on responding to customer messages .
By delegating the task of responding to customer messages , you will become more productive effortlessly .
Delegating a task is fine ,but it's important to entrust it to a professional who will perform it efficiently and professionally.
If you have a script or document to answer the main customer questions, please send it to me .
Social media platform:
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Other
Service type:
Non-technical support
Language:
English
•
French
Timezone:
24/7
Support software:
Freshdesk
•
Zendesk
Knowledge base software:
Freshdesk
FAQ
What exactly does this service include ?
This service involves taking charge of the after sale support for your e-commerce store .I handle your customer messages in a professional ,prompt ,and effective manner ,allowing you to focus on growing your business
How are customer interactions handled ?
Customer messages are managed with care and speed .I adapt the responses based on your existing scripts or documents , ensuring communication that aligns with your brand's voice and values
What response time is guaranteed ?
An optimal response timeframe is set to satisfy your customers -typically within 24 hours .This period can be adjusted according to your specific needs and during periods of high demands
Can i customize the service to suit my needs ?
Absolutely .If you have a script or document for handling your customers 'common questions, i can integrate it to ensure that the responses are true to your brand identity .Feel free to provide any specific guidelines .
What should be done in case of a problem or customer complaint ?
In the event of an incident or complaint , i will inform you immediately so that together we can identify the best solution .Personalized follow-up ensures customer satisfaction and helps to maintain your company's good reputation
How do i start with this service ?
Simply contact me to schedule an initial consultation .We will discuss your specific needs , the content to be used ,and the practical arrangements. Once approved , the management of your customer messages will begin according to the defined schedule .
