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coach_jet_zhu

Jet Z

@coach_jet_zhu

Former Microsoft Leader, ICF ACC Coach, Helping Professionals Make Better Career

China
Chinese, English
About me
I spent 17 years at Microsoft leading global teams, mentoring professionals, and helping people grow their careers across different countries and cultures. Today, I'm also an ICF ACC certified coach. I believe career growth starts with clarity, not just better resumes or interview skills. I'd be glad to be your thinking partner. My LinkedIn: https://www.linkedin.com/in/jet-zhu/ My Articles: I Was Laid Off from Microsoft After 17 Years. Here Is What I Learned 245 Days Later. https://www.linkedin.com/pulse/i-laid-off-from-microsoft-after-17-years-here-what-learned-jet-zhu-g5vjc/ ... Read more

Skills

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coach_jet_zhu
Jet Z
Offline • 

See my services

Career Consulting
I will help you gain clarity for your next career decision
From$80 / projectMore details

Portfolio

Work experience

Microsoft

Microsoft

Full-time • 10 yrs 6 mos

Leader - Customer Success Account Manager (CSAM)

Jun 2020 - Aug 2025 • 5 yrs 2 mos

Led a team of Customer Success Account Managers across Asia, supporting customers in realizing value from Microsoft technologies. Focused on building high-performing teams, developing leaders, and helping organizations translate technology investments into real business outcomes while navigating complex distributed environments.

Support Engineering Manager

Oct 2017 - Jun 2020 • 2 yrs 8 mos

Managed engineering support teams responsible for enterprise technologies including security, Azure monitoring, SCCM, Intune, and modern workplace platforms. Deepened experience in leading remote teams and building collaborative cultures. Encouraged innovation through internal hackathon projects focused on AI and sentiment analysis.

Senior Relationship Manager - FastTrack Center

Feb 2015 - Oct 2017 • 2 yrs 8 mos

Responsible for driving Microsoft cloud products onboarding and adoption. Acted as a Senior Relationship Manager at the FastTrack Center to ensure customers successfully transitioned to and utilized cloud-based enterprise solutions.