c
comfortkau

Comfort Kau

@comfortkau

Business Analyst, Process Mapping, Requirements and User Stories

South Africa
About me
I’m a Business Analyst who helps turn business ideas and complex processes into clear, practical solutions. I specialize in requirements gathering, process mapping, user stories, acceptance criteria and software documentation. I work closely with stakeholders and technical teams to ensure requirements are understood, structured and ready for delivery.... Read more

Skills

c
comfortkau
Comfort Kau
Offline • 

See my services

Technical Writing
I will software requirements, user stories and acceptance criteria
From$20 / projectMore details

Work experience

First_National Bank GH

Business Analyst

First National Bank GH • Full-time

Jun 2026 - Present • 3 mos

Supporting the delivery of an AI-enabled banking solution designed to improve how advisors serve private clients. I work with Product Owners and technical teams to understand advisor processes, define requirements, map workflows and ensure AI and data capabilities solve practical business problems and improve the client experience.