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Michael C
@copelandit
Information Technology Specialist
United States
English
About me
I am an Information Technology Specialist with over 8 years of professional experience in customer support, network diagnostics, and system configuration. I have a strong background in diagnosing network issues, ensuring PCI DSS compliance, and delivering exceptional client services. I am passionate about leveraging my technical skills to foster collaboration and efficiency within innovative organizations.
Skills
Michael C
Offline •
See my services
Technical Support
I will repair issues on your PC or mac, networking
Work experience
Information Technology Specialist
Private • Full-time
Aug 2024 - Aug 2026 • 2 yrs
In my role as an Information Technology Specialist, I was responsible for a variety of IT functions, including customer support, system maintenance, and infrastructure planning. I ensured PCI DSS compliance and supported point of sale installations, which were critical for operational success. My efforts in network support and camera location planning contributed to a secure and efficient environment for the company.
Fiber Technician
AT&T • Full-time
Feb 2024 - May 2024 • 3 mos
Specialized in installing and repairing fiber connections for diverse clients. Diagnosed network issues and configured various customer devices to ensure optimal performance. Integrated customer equipment with network infrastructure to enhance service reliability.
Supervisor
UPS • Full-time
Oct 1999 - May 2001 • 1 yr 7 mos
Supervised new hire training and organized employee administrative support to streamline operations. Demonstrated loading and unloading techniques to promote safety and efficiency. Managed time effectively to maintain health and performance standards among team members.
