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Core Calls AI
@corecalls
Helping Small Businesses Never Miss Another Call
United States
English
About me
Before launching Core Calls, I built my career in customer service and call center operations, working with companies including eBay and Spectrum, as well as supporting FedEx customers through a contracted call center. Those experiences taught me what exceptional phone support looks like and why every customer interaction matters. Today, I help small businesses bring that same professional experience to every caller through customized AI receptionist solutions.
Skills
Core Calls AI
Offline •
Average response time: 1 hour
See my services
Customer Support
I will build a 24 7 ai receptionist for your small business
Work experience
Customer Care Representative
Spectrum communications & Consulting • Full-time
Jan 2021 - Jun 2023 • 2 yrs 5 mos
Responsibilities High-volume inbound customer support Billing support Retention Technical troubleshooting Account management Phone support
Technical Support Representative
ADT • Full-time
Jul 2018 - Aug 2020 • 2 yrs 1 mo
Responsibilities Assisted customers with home security systems Guided customers through troubleshooting Resolved technical issues Delivered professional phone support
Customer Service Representative
eBay • Full-time
Feb 2017 - Aug 2018 • 1 yr 6 mos
Responsibilities Assisted customers through phone support Resolved account and order issues Maintained high customer satisfaction Worked in a fast-paced call center environment
1 Reviews
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jomobenun
United States
Tolanda provided helpful and encouraging feedback on my children’s picture book. She was friendly, quick to respond, and delivered in a flash. Pleasure working with you, Tolanda!
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