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cornelius_kisoi

Cornelius Kisoi

@cornelius_kisoi

Programs and Systems Associate

Kenya
English, Swahili
About me
I am a detail-oriented Programs and Systems Associate with over 3 years of experience orchestrating PAYGO smartphone product launches. I am an expert in Mobile Device Management and Business Intelligence, specializing in Looker BI, SQL, and Python to build executive KPI dashboards. I have a proven track record of maintaining zero inventory loss and optimizing CRM processes through cross-functional collaboration.... Read more

Skills

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cornelius_kisoi
Cornelius Kisoi
Offline • 

See my services

Data Dashboards
I will build KPI dashboard in looker studio and looker bi with sql
From$25 / projectMore details

Portfolio

Work experience

Sun_King

EB Programs Optimization Associate

Sun King • Full-time

Feb 2022 - Jul 2025 • 3 yrs 5 mos

• Progression: Data Analytics Intern (Feb–May 2025) → Optimization Associate | Managed team of 4 tech support + 16 casual staff • Managed PAYGO Mobile Device Management systems ensuring accurate testing, validation, and onboarding of devices across multiple markets with 0% inventory losses recorded • Performed vulnerability testing and end-to-end customer journey simulations before production releases; coordinated MDM and Angaza CRM integration processes • Supported rollout of multiple smartphone PAYGO projects from pilot to full commercial rollout by leading pilot programs for new devices, PAYGO setups, and software releases • Improved device validation turnaround time by introducing streamlined testing procedures and reduced common request turnaround time through automated troubleshooting workflows • Created troubleshooting guides for solar home systems and smartphones; documented processes and produced detailed reports for decision-making • Designed dashboards and visual reports for strategic project planning using Looker BI, SQL, and LookML models/views/explores to monitor operational performance • Served as key escalation point for field teams across multiple countries, ensuring operational alignment and field enablement