Courtney Jane

Studio Manager

Verve Portraits / Verve Intimate • Full-time

Aug 2024 - Present • 1 yr 9 mos

Meet and surpass fortnightly sales targets by driving client engagement and mentoring staff on effective sales techniques. Managed a team of photographers and designers providing training and performance feedback. Oversee daily studio operations, including scheduling, equipment maintenance, and client management to ensure smooth workflow and high service quality. Create and run regular in-house sales or creative competitions to motivate staff, boost performance, and reward top achievers with tailored incentives. Plan and host team-building events and outings to strengthen staff morale, encourage collaboration, and foster a positive workplace culture. Handle client escalations with professionalism and efficiency, resolving issues promptly to maintain customer satisfaction and uphold the studio’s reputation. Lead the recruitment process by advertising roles, screening candidates, and conducting interviews to build a skilled and reliable studio team. Coordinate the studio’s social media presence by creating engaging content to grow audience reach and online sales.

Photographer

Courtney Davies Photography • Freelance

Mar 2017 - Present • 9 yrs 2 mos

Offer professional photography services to clients at a studio and on location. Prepare quotes, invoices, and contracts, and handle payments. Manage and enhance social media profiles, websites, and contracts. Promote the business on social media platforms such as Instagram, Facebook, TikTok and Pinterest. Coordinate with clients on photoshoot arrangements, including location selection, outfits, and lighting preferences. Provide client galleries within specified deadlines. Respond to online enquiries within a timely manner.

Social Media Manager

Blue Rose Media • Full-time

Jan 2024 - Jul 2024 • 6 mos

Develop a weekly concept list for multiple content creators based off the latest social media trends. Prepare and outline weekly content for creator accounts. Collaborate with creators to shoot reels in person, handling all editing and post-production tasks. Oversee several social media accounts by sharing daily stories, reels, and carousels. Engage with audiences through comments, polls, and question boxes, and consistently analyse performance insights. Create high-quality images and 4K video content for various creators' carousels and reels. Capture behind-the-scenes footage during group content/photoshoot days involving up to 8 creators, and film reels on location for individual creators.