
Craig C
Computer Systems Analyst
Skills

See my services

Work experience
Field Implementation Specialist II
United Airlines • Full-time
Sep 2023 - Jul 2024 • 10 mos
Lorien - Contract - Active Directory - Service Now - Citrix - Imaging - Print Support - Deployment - Troubleshooting Software Issues - Troubleshooting Dell Laptops - Troubleshooting iPhones and iPads - Application Performance and Troubleshooting - Okta Deployment - Workspace One - Travel to different airports to work - Patch connections in IDF - Escort vendor to perform work in IDF - Installation of new switches into IDF - Installation of WAP's
EPT (Enhanced Premise Technician)
Lumen • Full-time
Mar 2023 - Sep 2023 • 6 mos
Set up, reconfigure, maintain and troubleshoot local area networks (LAN). Troubleshoot Fiber Optic Ports (Troubleshoot error messages that occurs during the ping or telnet test.) Full Internet Installation for Home and Business Ensure connection at neighborhood box Troubleshoot outages
Senior Engineer
Lockheed Martin • Full-time
Apr 2022 - Mar 2023 • 11 mos
Contract - Acara Solutions - iLab - Imaging - Deployment - Tech Refresh - Print Support - Troubleshooting Apple Devices, HP Laptops (EliteBook's, ZBooks, and Fury) - Service Central - Service Now - White Glove Customer Service