Ozgur Usluoglu

@creflexo_it

Digital Support Specialist I WordPress I German Turkish

Germany
German, Turkish, English
About me
I help international clients get things done in Germany reliably and without language barriers. Based in Germany, I am a bilingual German Turkish Virtual Assistant and trained IT specialist with professional experience in IT support, WordPress, customer communication and quality management. I provide WordPress website support, technical assistance, research, testing, phone calls, appointments and customer support. I also offer German or Turkish UGC and practical assistance with German companies and public authorities.... Read more

Skills

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creflexo_it
Ozgur Usluoglu
Offline • 
Average response time: 2 hours

See my services

General Assistance
I will be your german turkish virtual assistant for digital support
From$25 / projectMore details
WordPress
I will build a professional SEO friendly and accessible wordpress website
From$150 / projectMore details

Portfolio

Work experience

LucaNet

Technical Service Engineer

LucaNet • Full-time

Nov 2025 - Present • 10 mos

• Customer onboarding • SQL database Updates • SSL & XBRL license management • SmartNotes Updates • Technical troubleshooting & stakeholder support

Ihr_IT-Systemhaus - Kompetent und maßgeschneidert

1st Level Support

Ihr IT-Systemhaus - Kompetent und maßgeschneidert • Full-time

Apr 2025 - Nov 2025 • 7 mos

• Creating, processing and resolving tickets and support issues • Receiving and forwarding customer orders • Handling fault reports • Daily reporting and documentation of customer structures

TTC_Informatik GmbH

Fachinformatiker Systemintegration

TTC Informatik GmbH • Full-time

Apr 2024 - Apr 2025 • 1 yr

• Installation and configuration of the Windows operating system in Hyper-V • Installation and configuration of ERP systems in client-server architectures • Applying updates and adjusting properties • Performing database backups and restores