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cristinamcm

Mirabela M

@cristinamcm

Collections Agent

Romania
English, Spanish
About me
I am a results-driven Collections and Customer Support Specialist with 4+ years of experience in BPO and financial services. I have a proven ability to manage high-volume interactions, resolve billing issues, and negotiate payment solutions. I am highly organized and detail-oriented.... Read more

Skills

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cristinamcm
Mirabela M
Offline • 
Average response time: 6 hours

See my services

Messaging & Emailing
I will handle debt collection and spanish invoicing for your business
From$30 / projectMore details

Work experience

Invoicing specialist

Dell Leasing • Full-time

Sep 2023 - Present • 2 yrs 8 mos

Managed client accounts and monitored outstanding invoices daily. • Collected debts from businesses, ensuring timely payments and maintaining positive client relationships. • Organized and prioritized a high volume of emails and administrative tasks efficiently. • Collaborated with internal teams and clients to resolve payment issues and disputes. Achievements: • Streamlined debt collection processes, reducing late payments and improving cash flow. • Successfully handled a large client portfolio with precision and accuracy. • Optimized administrative workflows to save time and minimize reporting errors. • Proven ability to work independently from home while meeting strict deadlines. • Developed expertise in custom invoicing apps, including Spanish-language invoicing systems, enabling precise and professional client billing.