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critikal344

Justin G

@critikal344

Customer Service Professional

Jamaica
English
About me
I am a dedicated and results-driven Customer Service Professional with over 3 years of experience delivering exceptional support through phone, live chat, and email channels. I am skilled in resolving customer inquiries efficiently and handling escalations with professionalism. I ensure customer satisfaction across diverse industries.... Read more

Skills

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critikal344
Justin G
Offline • 

See my services

Customer Support
I will provide professional customer support
From$1,600 / projectMore details

Portfolio

Work experience

customer service agent

Wayex

Jan 2025 - Present • 1 yr 9 mos

At Wayex, I assist users by resolving account, transaction, and platform-related issues while providing clear guidance on how to use the Wayex crypto platform safely and efficiently.

customer service agent

Sutherland

Jul 2022 - Oct 2023 • 1 yr 3 mos

Worked as a customer service representative at Sutherland, answering inbound calls, resolving customer concerns, documenting interactions, and ensuring a positive customer experience.