
Justin
Retail CRM Setup Expert POS eCommerce Automation Specialist
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Retail Systems & CRM Automation Specialist
Retail ABC • Freelance
Nov 2025 - Dec 2025 • 1 mo
Led end-to-end implementation of retail POS systems, eCommerce platforms, and CRM automation solutions for boutique and fashion businesses. Designed integrated workflows connecting in-store POS (Lightspeed, Square, Loyverse) with online platforms (Shopify, WooCommerce, BigCommerce), ensuring real-time inventory synchronization and seamless order management. Developed advanced customer engagement systems using Klaviyo, Mailchimp, and HubSpot CRM, enabling automated email campaigns, segmentation strategies, and lifecycle marketing. Configured CRM pipelines in Zoho and Salesforce to improve lead tracking, sales forecasting, and customer retention. Delivered scalable retail ecosystems that reduced manual processes, improved operational visibility, and increased repeat customer conversions. Consistently optimized system performance based on analytics and business growth goals.