
Gaurav P
Microsoft Dynamics 365 CRM Developer
Skills

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Work experience
CRM Developer (Training & Project-Based)
ARKIA TECHNOLOGY PRIVATE LIMITED • Self-employed
Aug 2025 - Dec 2025 • 4 mos
Completed hands-on training and project-based work as a CRM Developer using Microsoft Dynamics 365 CRM. Worked on CRM automation and customization tasks including lead automation, lookup-based automatic field population, plugin triggers on create and update events, and business rules. Customized CRM forms and implemented auto-fill logic from web sources. Worked with Sales module (out-of-the-box features) and basic Field Service configurations. Designed and configured workflows and Power Automate flows to automate business processes and improve CRM efficiency and data accuracy.