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Fiverr Pro
English
$
USD
I will create a professional knowledge base or helpdesk website
Sneha M
5.0
5.0
About this gig
Your team or your customers should never have to email you for answers they could find themselves.
I build clean, easy to navigate knowledge base and helpdesk websites that your team or your customers can actually use.
I will cover:
- Full website build on WordPress or your preferred platform
- Main page, article pages, category pages, FAQ page, contact page
- Modern responsive design that works on all devices
- Live search so users find answers instantly
- Speed optimization for fast loading
- Content upload so you are ready to go on delivery
- Hosting setup and social media icons
All The Packages Include:
- Modern Design
- Responsive Layout
- 90 Days Free Support
- Retina Display Ready
- Search Engine Optimized
- Social Media Friendly
Message me before ordering to confirm your platform and requirements.
Respect third-party rights
Please be aware that it is against Fiverr's policies for sellers to include themes, templates, or any other elements that infringe third-party rights or applicable laws in the delivered work. Read more about in our Guide to Responsible Digital Creation.
Get to know Sneha M
Sneha M
Tailored Websites, SEO, Content Strategy and AEO, GEO Optimization
- FromIndia
- Member sinceAug 2015
- Avg. response time1 hour
- Last delivery3 months
Languages
English, Spanish, German, French
I'm an SEO and web strategist with 8+ years of experience helping businesses built website and full digital marketing systems from scratch. I handle everything from website dev, content strategy, schema markup, and AEO/GEO optimization. I have run programmatic SEO at scale, and delivered work that is structured and documented. If your site is not ranking or not showing up in AI-generated answers, that is the problem I fix.
My Portfolio
FAQ
Can you create Knowledge base for my internal team?
Yes. I can set up your knowledge base for internal use only, accessible to your team members after login. No public-facing content unless you want it.
Can customers submit and track support tickets?
Yes. Gold and Platinum include a full ticket system where customers can raise, reply to, and track their issues.
Can my support team manage everything from one place?
Yes. Gold and Platinum include an agent console where your team handles tickets and replies in one inbox.
Can you add live chat so customers can talk to my team in real time?
Yes. I can add a live chat widget with agent interface and chat-to-ticket conversion. Message me for pricing based on your requirements.
Can you integrate email so support emails automatically create tickets?
Yes. Inbound email to ticket creation and outbound replies from the agent console is doable. Message me before ordering to confirm scope.
Can you add AI to assist my support team with replies and ticket summaries?
Yes. I can integrate AI that pulls from your knowledge base, suggests agent replies, and summarizes ticket threads. This is a custom scope. Message me before ordering.
Reviews
2 reviews for this Gig
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
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Most relevant
G 
gustirie
Germany
Sneha hat für uns das Help Desk für unsere Plattform aufgebaut, und wir könnten nicht zufriedener sein. Von der ersten Idee bis zur finalen Umsetzung hat sie unglaublich professionell, schnell und zuverlässig gearbeitet. Besonders hervorzuheben ist ihr Blick fürs Detail, ihre klare Kommunikation und...
$200-$400
Price
8 days
Duration
Helpful?B 
bellokamar
Senegal
Crossross did an AMAZING job with our website development. Their attention to detail and professionalism exceeded our expectations, and their quick, polite, and proactive communication made working with them a breeze 👏. Highly recommend!
$100-$200
Price
10 days
Duration
C 
Seller's Response
Helpful?
Reviews
2 reviews for this Gig
| (2) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
G gustirie
Germany
Sneha hat für uns das Help Desk für unsere Plattform aufgebaut, und wir könnten nicht zufriedener sein. Von der ersten Idee bis zur finalen Umsetzung hat sie unglaublich professionell, schnell und zuverlässig gearbeitet. Besonders hervorzuheben ist ihr Blick fürs Detail, ihre klare Kommunikation und...
$200-$400
Price
8 days
Duration
Helpful?B bellokamar
Senegal
Crossross did an AMAZING job with our website development. Their attention to detail and professionalism exceeded our expectations, and their quick, polite, and proactive communication made working with them a breeze 👏. Highly recommend!
$100-$200
Price
10 days
Duration
C Seller's Response
Helpful?
