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crystal_lsy_

Shuyuan LI

@crystal_lsy_

CRM Specialist

France
English, French, Chinese
About me
I am a CRM & Clienteling Specialist with global markets project management experiences across luxury sectors. I drive client engagement, retention, and revenue growth through data-driven strategies. I have a proven track record in designing and deploying end-to-end CRM ecosystems, optimizing customer lifecycle, activating high-value clients and boosting ROI. I am skilled in Email marketing strategy and operations. I help business to grow thorugh omnichannel campaign management, client development, and performance analytics.... Read more

Skills

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crystal_lsy_
Shuyuan LI
Offline • 
Average response time: 1 hour

See my services

Campaign Management
I will design top notch email marketing campaigns for your business
From$600 / projectMore details

Work experience

CHANEL

Client Activation & Engagement Assistant EMEA

CHANEL • Full-time

Jul 2023 - Dec 2023 • 5 mos

Developed and managed independently CRM campaigns (Email, SMS, and Direct Mail) across EMEA markets. Built segmentation and A/B testing strategies improving open rate, CTR, and conversions. Instructed campaign execution of Adobe Campaign experts ensuring data accuracy and performance