I will manage customer support for ecommerce, saas and shopify stores

Pakistan

I speak English, French, German, Hungarian, Dutch

Customer Support Agent

Hello! I'm a dedicated Customer Support Specialist with 4+ years of experience.I am skilled at handling customer inquiries professionally, resolving complaints, managing support tickets, and maintaini...
About this Gig

Welcome!

Are you looking for a professional Customer Support Specialist who can deliver exceptional customer experiences while helping your business grow? You're in the right place.

With 3+years of experience in Customer Service, E-commerce Operations, I provide reliable, customer-focused assistance that improves satisfaction, strengthens brand reputation, and increases customer retention.

My services include Email Support, Live Chat Support, Social Media Customer Service, Ticket Management, Order Processing, Refund & Chargeback Handling, Subscription Management, CRM Updates, Customer Follow-ups, and Knowledge Base Maintenance.

I have experience supporting businesses on Shopify, TikTok Shop and Dropshipping stores. I am also proficient with leading support tools including Zendesk, Gorgias, Freshdesk, Intercom, Zoho Desk, Salesforce, Help Scout and Reamaze.

Why work with me?

Professional and Friendly Communication

Fast Response Times and High Accuracy

Customer-Centric Problem Solving

Confidential and Reliable Service

Flexible Availability

Feel free to contact me before placing an order to discuss your requirements and create the perfect support solution for your business.

Social media platform:

Facebook

Discord

Telegram

Service type:

Technical support

Language:

English

French

German

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Confluence

Freshdesk

My Portfolio