I will manage customer support for ecommerce, saas and shopify stores
About this Gig
Welcome!
Are you looking for a professional Customer Support Specialist who can deliver exceptional customer experiences while helping your business grow? You're in the right place.
With 3+years of experience in Customer Service, E-commerce Operations, I provide reliable, customer-focused assistance that improves satisfaction, strengthens brand reputation, and increases customer retention.
My services include Email Support, Live Chat Support, Social Media Customer Service, Ticket Management, Order Processing, Refund & Chargeback Handling, Subscription Management, CRM Updates, Customer Follow-ups, and Knowledge Base Maintenance.
I have experience supporting businesses on Shopify, TikTok Shop and Dropshipping stores. I am also proficient with leading support tools including Zendesk, Gorgias, Freshdesk, Intercom, Zoho Desk, Salesforce, Help Scout and Reamaze.
Why work with me?
Professional and Friendly Communication
Fast Response Times and High Accuracy
Customer-Centric Problem Solving
Confidential and Reliable Service
Flexible Availability
Feel free to contact me before placing an order to discuss your requirements and create the perfect support solution for your business.
Social media platform:
•
Discord
•
Telegram
Service type:
Technical support
Language:
English
•
French
•
German
Timezone:
24/7
Support software:
Zoho Desk
•
Freshdesk
•
Zendesk
•
Salesforce
•
Liveagent
My Portfolio
FAQ
Can you learn our custom software?
Yes. I can quickly learn your internal systems, CRM, helpdesk, or custom workflow.
Do you provide customer support for Shopify stores?
Yes, I provide complete Shopify customer support including emails, chats, refunds, tracking, and customer inquiries.
Can you work long term?
Absolutely. I am available for both short term and long-term projects.
Do you offer 24/7 support?
Yes, depending on project requirements and workload.

