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Craig B
@cxsystemsstudio
Customer Support Systems SOP Specialist
United States
English
About me
I run CX Systems Studio, helping small ecommerce and service businesses turn scattered customer-support knowledge into clear, practical systems. I create customized SOPs, response templates, intake workflows, escalation processes, and tracking tools based on each client’s real policies and operations. My focus is making support more consistent, easier to train, and less dependent on memory—without generic, one-size-fits-all scripts.
Skills
Craig B
Offline •
See my services
Planning & Setup
I will create customer service sops and workflows
