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cynthiawachera

CYNTHIA W

@cynthiawachera

Real Estate VA

Kenya
English
About me
I handle end-to-end virtual support for real estate professionals by managing inbox and calendar scheduling, qualifying incoming leads, running property comps, coordinating transaction documentation, and creating digital marketing content to keep listings active and client relationships strong. Lead Generation & CRM: I manage and update CRM databases, follow up with incoming buyer and seller leads, and schedule property viewings.... Read more

Skills

c
cynthiawachera
CYNTHIA W
Offline • 
Average response time: 1 hour

See my services

General Assistance
I will be your expert,appointment setting and listing management
From$45 / projectMore details

Work experience

Total_Construction Enterprises

Virtual assistant

Total Construction Enterprises

Mar 2023 - Dec 2025 • 2 yrs 9 mos

Professional Summary & Executive ProfileHigh-Impact Virtual Assistant & Operations CoordinatorSupporting C-Suite Executives, Agency Owners, and E-Commerce Entrepreneurs worldwide. Specializing in executive workflow optimization, customer onboarding, data management, inbox zero systems, and digital project execution.Key Competencies & Technical SkillsDomainKey Tools & ExpertiseExecutive SupportCalendar Management, Executive Travel Coordination, Inbox Zero Protocols, Meeting Minutes & Agenda PrepClient Onboarding & SupportCRM Management (HubSpot, Salesforce), Customer Support Ticketing (Zendesk, Freshdesk), Client Portal SetupData & Financial OpsData Cleanse & Entry, Microsoft Excel (VLOOKUP, Pivot Tables), Google Sheets, Invoice & Expense TrackingProject & Workflow ManagementAsana, Trello, ClickUp, Notion, Slack, SOP Creation & Process StandardizationDigital Asset & Content SupportCanva Design, CapCut Video Preparation, Social Media Scheduling (Buffer, Hootsuite)Executive Work History & Achievements1. Lead Virtual Assistant & Operations Specialist (Freelance / Remote)Client Base: US, UK, and European Tech Founders, Digital Agencies, & E-Commerce SellersDuration: January 2024 – PresentCore ResponsibilitiesExecutive Administrative Leadership: Managing multi-time-zone calendars (EST, PST, GMT, EAT), resolving scheduling conflicts, and handling high-stakes communications for C-level executives.Inbox & Operations Filtering: Implementing custom rule-based email categorization and canned response frameworks to keep founder inboxes under 10 unread items daily.Process Documentation: Writing comprehensive Standard Operating Procedures (SOPs) using Loom, Notion, and Google Docs to streamline business delegate workflows.Customer Journey & CRM Administration: Logging client leads, maintaining clean data pipelines, and executing automated onboarding sequences for high-ticket service clients.Measurable AchievementsReclaimed 18+ Executive Hours Weekly: Reorganized executive emails.