Browse categories
Explore
Fiverr Pro
English
$
USD
Czar B.
@czar_bunac
Your General VA
Philippines
English
About me
Hi! I'm a reliable Virtual Assistant with experience in data entry, web research, social media management, photo editing (Canva), and video editing (CapCut). I previously managed a school social media page and currently manage Rise of Kingdoms player accounts, completing daily tasks with accuracy and reliability. I also have basic knowledge of Roblox Studio and Lua scripting. I'm organized, detail-oriented, and committed to delivering quality work on time. Let's work together!
Skills
Czar B.
Offline •
Average response time: 2 hours
See my services
Social Media Videos
I will create engaging short video clips for tiktok reels and youtube shorts
Customization
I will create custom roblox scripts and systems
Work experience
Technical Support Representative
Samsung • Full-time
Aug 2023 - Jul 2026 • 2 yrs 11 mos
Provided technical support to Samsung customers by diagnosing smartphone issues and guiding them through troubleshooting steps. Assisted customers in identifying hardware and software problems, resolving device-related concerns, and recommending appropriate solutions. Delivered excellent customer service while documenting cases accurately and ensuring customer satisfaction through effective communication and timely issue resolution.
Customer Support Representative
Aetna • Full-time
May 2018 - Aug 2023 • 5 yrs 3 mos
Assisted patients and healthcare providers by verifying insurance eligibility, benefits, and coverage. Coordinated with insurance companies to obtain provider credentials and ensure accurate documentation. Helped resolve insurance-related inquiries, maintained confidential patient information, and delivered professional customer support while ensuring timely and accurate processing of requests.
