Browse categories
Explore
Fiverr Pro
English
$
USD
I will be your medical assistant for scheduling and admin support
About this Gig
Looking for a reliable Medical Virtual Assistant?
I'm a Registered Nurse from the Philippines with HMO clinic experience in patient coordination, appointment scheduling, Electronic Medical Records (EMR), unified scheduling and queueing systems, and digital patient encounter management.
MY SERVICES:
- Appointment scheduling and follow-ups
- Patient email and telephone support
- Coordination with patients and healthcare providers
- Medical documentation, data entry, and spreadsheets
- Digital clinic workflow and records organization
- Coordination with authorized HR representatives for medical certificate verification
WHY CHOOSE ME?
I offer clinical knowledge, strong communication skills, customer service experience, attention to detail, and reliable administrative support.
I prioritize patient confidentiality and secure information handling in accordance with applicable privacy laws, client policies, and HIPAA requirements where applicable.
Let me help streamline your clinic's administrative workload so you can focus on patient care!
Please message me before ordering to discuss your needs and project scope.
Administrative support only; no independent diagnosis or treatment decisions.
Purpose:
Business
Work model:
Monthly retainer
FAQ
What services do you offer as a Medical Virtual Assistant?
I provide administrative and coordination support, including appointment scheduling, calendar management, patient inquiry handling, email correspondence, data entry, spreadsheet organization, and routine healthcare documentation support.
Do you have actual healthcare experience?
Yes. I am a Registered Nurse with experience working in an HMO clinic. My responsibilities include patient coordination, appointment scheduling, digital clinic system workflows, documentation, and communication with patients and healthcare providers.
Are you familiar with EMR/EHR and appointment scheduling systems?
I have experience working with digital clinic workflows, including electronic medical records, unified scheduling and queueing systems, and digital patient encounter platforms. Please let me know which software your practice uses s
Can you handle patient emails and telephone inquiries?
Yes. I have experience handling professional email inquiries and telephone calls involving patients, physicians, and authorized external representatives. I can follow your scripts, escalation procedures, and communication protocols.
How do you protect confidential patient information?
I treat healthcare information as confidential and follow applicable privacy laws, client policies, authorized-access requirements, and agreed security procedures. Please provide the appropriate training, access controls, and compliance instruc
Are you HIPAA-certified?
I do not claim a HIPAA certification unless I hold a verifiable credential. I understand the importance of confidentiality and secure information handling and am willing to complete relevant client-provided privacy and security training. Compliance arrangements must be es
Can you work with healthcare providers in the United States?
I can provide remote administrative support to healthcare professionals and businesses, subject to agreed working hours, communication requirements, system access, and applicable privacy and contractual obligations.
Can you provide medical advice or make clinical decisions?
My gig focuses on administrative and coordination support. I do not provide independent diagnoses, prescribe treatment, or make clinical decisions on behalf of a healthcare provider.
What do you need from me before starting?
Please provide your task requirements, preferred communication channels, expected deliverables, deadlines, workflow instructions, and the software involved. Any access to confidential information must be authorized and appropriately secured.
Can I request customized or ongoing support?
Yes. Please message me with your expected workload, task frequency, and schedule. We can discuss a suitable custom offer based on the scope and time required.
