I will review and optimize your CRM customer journeys

D
d_keresteliev
D
d_keresteliev
Dobri K

About this gig

Improve your CRM performance, customer retention, and marketing efficiency with expert insights tailored to your business.


I specialize in helping online casinos, sportsbooks, and customer-focused businesses optimize their CRM operations, customer journeys, retention strategy, marketing automation, and promotional planning.


This Gig can include:

  • CRM & customer journey review
  • Retention strategy assessment
  • Marketing automation recommendations
  • Customer segmentation analysis
  • Bonus & promotional strategy review
  • Campaign performance evaluation
  • Actionable improvement roadmap


You'll receive a professional assessment with practical, prioritized recommendations designed to improve operational efficiency, customer engagement, and long-term growth.


My approach focuses on identifying the root causes of performance issuesnot just the symptomsso your team can implement sustainable improvements with confidence.


Feel free to contact me before placing an order to discuss your project and ensure you choose the package that best fits your needs.

Get to know Dobri K

Dobri K

CRM and Retention, iGaming, Lifecycle, Automation, Copywrite

  • FromBulgaria
  • Member sinceAug 2026
  • Avg. response time1 hour
  • Languages

    English, Bulgarian, German, French
Customer Growth & Marketing Operations Consultant specialising in CRM strategy, customer lifecycle optimisation, retention, and operational excellence for high-growth digital businesses.