I will be your IT support, m365 azure technical support engineer, saas support

Nigeria

I speak English

Senior Technical Support Engineer L2L3

I am a Senior Technical Support Engineer at Microsoft Kazakhstan. I am passionate about helping others and making technology work for people. I have extensive experience resolving client issues regard...
About this Gig

Are you facing complex cloud issues, security vulnerabilities, or need seamless Microsoft 365 migrations? Look no further.


I am a certified Microsoft 365 & Azure Technical Support Engineer and Microsoft Certified Trainer (MCT) with over 8 years of enterprise experienceincluding background working with Microsoft and KPMG. I specialize in resolving high-severity Tier-2/Tier-3 technical problems quickly and securely.


What I Can Do For You:

M365 & Exchange Online: Tenant setup, troubleshooting, mail flow, DNS (SPF, DKIM, DMARC)

Identity & Access Management: Azure AD / Microsoft Entra ID, MFA, Conditional Access, RBAC

Security & Compliance: Defender for Office 365, Data Loss Prevention (DLP), eDiscovery

Cloud Migrations: Seamless tenant-to-tenant and hybrid migrations with zero data loss

Automation: Custom PowerShell scripts to automate administrative tasks and user provisioning


Why Choose Me?

Proven enterprise track record (Microsoft, KPMG, global clients)

98%+ SLA compliance history with top-tier satisfaction

Fast, reliable communication and professional engineering standards

Device:

Desktop

•

Laptop

•

Server

•

Tablet

•

Router

Operating system:

Windows

•

Unix

•

IOS

•

Android

•

Other