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Fiverr Pro
English
$
USD
I will provide professional inbound outbound call center and customer support services
Nigeria
I speak English, German, French, Dutch, Spanish, Italian, Czech, Russian, Portuguese
1 order completed
Digital Signage and Business Systems Specialist
Hello there, my name is Damien and here is what I do :
I help businesses improve operations through digital signage, network security, property management systems, and call center solutions.
I focus ...
About this Gig
Need a reliable professional to handle your customer calls and business communications?
I provide professional Inbound and outbound call center services designed to help businesses improve customer support, follow up with leads, and maintain consistent communication with their customers.
My services include:
Inbound & outbound call handling
Customer service & support
Telemarketing & cold calling
Lead generation & qualification
Appointment setting & confirmation
Lead and customer follow-ups
Order taking & processing
Virtual receptionist services
Surveys & customer feedback calls
Sales calls and lead nurturing
Call answering and message taking
CRM updates and call documentation
I can work with your scripts, CRM, workflows, and business guidelines to ensure every call is handled professionally and consistently with your brand.
Whether you need ongoing customer support, a dedicated calling campaign, or assistance with a specific project, Im ready to help.
Please message me before placing your order so we can discuss your requirements, call volume, working hours, and preferred workflow.
Let's provide your customers with a professional and reliable call experience.
Software:
Other
Industry:
Business services & consulting
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E-Commerce
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Real estate
My Portfolio
FAQ
Which call center and VoIP platforms do you work with?
I work with Vicidal, RingCentral, Aircall, Five9, Twilio, Dialpad, 3CX, and other supported platforms.
Can you set up a complete call center from scratch?
Yes. I can configure IVR, routing, queues, agents, business hours, voicemail, and essential workflows.
Can you connect my phone system to my CRM?
Yes. I can configure supported CRM integrations for call logging, lead tracking, tasks, and follow-ups.
Can you help reduce missed calls?
Yes. I can create missed-call workflows, escalation rules, notifications, voicemail, and follow-up processes.
Can you configure IVR and call routing?
Yes. I can build IVR menus, departments, queues, routing rules, and agent call flows.
Can you automate follow-ups after calls?
Yes. Depending on your tools, I can set up CRM tasks, notifications, SMS, emails, or other supported workflows.
Can you work with multiple agents or departments?
Yes. Standard and Premium packages are suitable for multi-agent, multi-team, and more complex call setups.
What do you need from me to start?
Your phone-system details, CRM platform, desired call flow, team structure, and required access.
Should I contact you before ordering?
Yes, especially for advanced CRM integrations, custom routing, multi-team setups, or automation.
