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dana_wu

Dana Wu

@dana_wu

Director of Operations

China
English
About me
I am a results-driven Operations Director with over 10 years of experience across diverse industries, including multinational corporations. I have proven expertise in leveraging data-driven strategies, optimizing processes, and leading teams to enhance operational efficiency and profitability.... Read more

Skills

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dana_wu
Dana Wu
Offline • 

See my services

Translation
I will translate english to simplified chinese
From$5 / projectMore details

Work experience

Alibaba

Operations Manager

Alibaba • Full-time

Nov 2017 - Jan 2019 • 1 yr 2 mos

Implemented AI customer service across all Alibaba’s products, including an effective solution that facilitated a partnership with the Olympic Committee. Worked closely with product and engineering teams to optimize product performance, ensuring solutions meet user needs effectively.