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dani_monte_py

Daniel M

@dani_monte_py

Technical Analyst and QA

Paraguay
Spanish, English, Portuguese
About me
I am a Technical Analyst focused on investigating software issues, analyzing logs and data, troubleshooting system behavior, and performing functional QA testing. I enjoy turning complex technical problems into clear findings, actionable recommendations, and structured reports. I work carefully with evidence and can adapt to different systems and tools. I am also comfortable working in Spanish, English, and Portuguese.... Read more

Skills

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dani_monte_py
Daniel M
Offline • 

See my services

Technical Support
I will analyze software errors, logs and system issues
From$15 / projectMore details

Work experience

other

System Support Analyst

other • Full-time

Jan 2022 - Present • 4 yrs 9 mos

Provide L2 application and functional support, investigating reported issues through system data, logs, records, and operational behavior. Analyze incidents and user-reported problems, identify probable causes, document findings, and coordinate escalations when development or other technical teams are required. Perform functional testing and validation of system behavior, and prepare technical documentation and reports to communicate findings and follow-up actions.