Daniela P

@danielaapaz

Customer Experience CX Operations Specialist

Dominican Republic
Spanish, English
About me
Hi, I'm Daniela, a bilingual (English/Spanish) Customer Experience & Operations Specialist with 7+ years of experience supporting international companies. I help businesses standardize operations, improve customer support, develop employee training, create SOPs, optimize workflows, and produce professional business documentation. Every project is delivered with accuracy, professionalism, confidentiality, and attention to detail. If you're looking for a reliable partner who understands customer operations and business processes, I'd love to help.... Read more

Skills

d
danielaapaz
Daniela P
Offline • 
Average response time: 1 hour

See my services

Business Efficiency & Automation
I will create sops, process documentation and operations manuals
Employee Learning & Development
I will create employee training manuals and onboarding guides