I will build an ai customer support chatbot for your website


About this gig
Help website visitors find answers and send useful enquiries. I will build an AI customer-support chatbot using your approved business information and a clearly defined support scope.
BASIC: One website chatbot, up to 15 FAQs, a fallback contact route, testing, and setup notes.
STANDARD: Up to 40 FAQs, retrieval from 10 source pages, and enquiry capture.
PREMIUM: Up to 75 FAQs, 25 source pages, one supported CRM integration, and handoff guidance.
Each package covers one website, one language, and one support workflow. I will configure the bot's instructions, test common questions, and define when it should direct visitors to a person. A source page means one supplied webpage or document page, up to 500 words.
You provide accurate FAQs, approved source content, website details, and secure account invitations. AI usage, hosting, platform subscriptions, and third-party fees are not included.
AI can make mistakes; the bot will be tested but does not replace human judgment. Extra channels, payment processing, new integrations, and ongoing maintenance need separate scope.
Message me before ordering to confirm your website, tools, and package fit.
Get to know Daniel
AI Automation Architect and Voice Agent Developer
- FromUnited States
- Member sinceJan 2022
Languages
English, Spanish
My Portfolio
FAQ
Can you use my website and documents as a knowledge base?
Yes. Standard includes up to 10 source pages and Premium up to 25. Each page is one supplied webpage or document page of up to 500 words. You must own or have permission to use the content.
Are ongoing AI and hosting costs included?
No. AI usage, hosting, platform subscriptions, and third-party charges are paid by you. We confirm the required accounts before work starts.
Will the chatbot always answer correctly?
No AI system is error-free. I test common questions and configure fallback instructions, but you should review answers and retain human support for sensitive or unresolved issues.
What does a revision include?
Revisions cover changes to the agreed bot instructions, FAQ responses, and configuration. New channels, integrations, features, or ongoing content updates are separate scope.
