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daniella_joy9

Daniella Joy

@daniella_joy9

CRM SPECIALIST

United States
English
About me
Daniella Joy, CRM Specialist. I help businesses streamline operations and grow revenue using CRM platforms like GoHighLevel (GHL). From setting up pipelines, automations, and workflows to managing leads, follow-ups, and customer communication, I build systems that save time and boost conversions. Whether you need a CRM set up from scratch, optimized, or fully managed, I bring the technical skill and attention to detail to turn your customer relationships into lasting business growth.... Read more

Skills

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daniella_joy9
Daniella Joy
Offline • 
Average response time: 1 hour

See my services

General Assistance
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Email Automations
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Work experience

Self_Employed

CRM Support / Virtual Assistant

Self Employed

Jul 2025 - Present • 1 yr 2 mos

Supported business operations by managing customer data, tracking leads, and maintaining CRM accuracy across multiple client accounts. Kept CRM records clean and up to date, improving reporting accuracy Assisted with campaign tracking and follow-up scheduling to boost client retention.

Freelance

CRM Specialist | GoHighLevel Expert

Freelance

Feb 2024 - Present • 2 yrs 7 mos

Manage end-to-end CRM setup and optimization for small businesses and entrepreneurs using GoHighLevel. Design custom sales pipelines, automated follow-up sequences, and lead-nurturing workflows that convert prospects into paying customers. Built and deployed automated workflows that reduced manual follow-up time by 60% and improved lead response speed Set up and customized CRM pipelines tailored to each client's sales process, from lead capture to closed deal Integrated CRM systems with landing pages, calendars, and communication channels for seamless customer journeys Trained clients and their teams on CRM usage, ensuring long-term adoption and smooth day-to-day operations