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Danielle
@danielleechoja
Every little steps counts
Jamaica
English
About me
I specialize in providing high-EQ communication strategy and performance structure for individuals navigating complex personal and professional challenges. Whether you need a precision-crafted message for a difficult conversation, an objective audit of your current situation, or dedicated accountability to maintain professional boundaries, I offer the structure and clarity required to turn obstacles into results. My mission is to help you move from overwhelmed to organized by delivering tailored solutions with absolute discretion and care.
Skills
Danielle
Offline •
Average response time: 1 hour
See my services
Accountability & Productivity
I will be your personalized, on time wake up call
Letters
I will craft an empathetic breakup message for you
Portfolio
Work experience
Lead Qualification Specialist
Visionary Outsourcing Solution • Part-time
Aug 2025 - Oct 2025 • 2 mos
As a former transfer agent at Visionary Outsourcing Solution, I specialized in customer qualification and seamless transitions between departments. I managed high-volume calls while maintaining a positive, empathetic tone to ensure a smooth customer experience and high-quality rapport building.
Customer Care Specialist
Vistaprint • Part-time
Apr 2025 - Jul 2025 • 3 mos
I provided omni-channel support via phone, chat, and email for global small business owners. I specialized in troubleshooting design inquiries, managing orders, and delivering high-quality solutions while maintaining excellent customer satisfaction ratings (CSAT).
Customer Service Specialist
ACT • Full-time
May 2024 - Apr 2025 • 11 mos
At Advanced Call Center Technologies I successfully completed intensive professional certification training in customer service and communication. Managed high-volume inbound inquiries, focused on conflict resolution, and utilized multi-tasking software to solve complex client issues efficiently
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deckpro_692
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amazing person to talk to and very professional in communication. thank you so much! truly great session
Up to $50
Price
1 day
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