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danieltorres016

Daniel T

@danieltorres016

Industrial Engineer

Colombia
Spanish, English
About me
I am an Industrial Engineer with solid experience in quality management, data analysis, and process optimization within the BPO sector. I specialize in KPI design, internal audits, and creating executive dashboards to support decision-making. I am recognized for my analytical thinking and ability to generate practical, results-oriented solutions for continuous improvement.... Read more

Skills

d
danieltorres016
Daniel T
Offline • 

See my services

Data Dashboards
I will create a professional excel dashboard and KPI report
From$15 / projectMore details

Portfolio

Work experience

AT&T

AT&T

Full-time • 4 yrs 3 mos

Quality Assurance Lead

Jan 2025 - Present • 1 yr 4 mos

Led quality assurance operations across multiple teams and locations Designed KPI tracking systems to monitor performance and improve results Implemented data-driven audits and process optimization strategies Developed dashboards and reports to support business decisions Improved performance metrics through continuous improvement initiatives

Data Analyst Expert

Jan 2022 - Dec 2024 • 2 yrs 11 mos

Built interactive dashboards using Excel and Power BI for business insights Analyzed large datasets to identify trends and performance opportunities Automated reporting processes to increase efficiency and accuracy Presented actionable insights to leadership for decision-making Trained teams in advanced Excel and data analysis techniques