I will do customer service, virtual assistant and support tasks

4.7
4.7

Pakistan

I speak English, French, German

97 orders completed

Gig Summary

Committed to Excellence in Customer Support and Virtual Assistance

Hi! I’m a dedicated Customer Support Specialist & Virtual Assistant with 6+ years of experience helping businesses grow through reliable inbox management, live chat, email support, lead generation, ap...

Level 2

Has met high performance criteria and has a proven track record for meeting client expectations.

About this Gig

Hi! Welcome to My Gig


If you need a competent freelancer to help you with any customer support work or virtual assistance then you are in the right place! I will be glad to assist you with absolutely anything that you need to boost your business. I am a Friendly and Approachable person.

 

Services I offer:


  • Email Support
  • Cancellations and refunds Handling
  • Store Management
  • Inventory Management
  • Shipment & inventory tracking
  • Live Chat
  • Social Media support
  • Creating and Processing orders
  • Tracking Orders
  • Return order issues
  • Order Fulfillment (Manually or by using Oberlo, Dropified Apps)
  • Shopify Assistance
  • Data Entry
  • Files Conversion
  • Typing & Copy/Paste Work
  • PowerPoint Presentations
  • Web/market research
  • Other VAs tasks
  • Customer Email(IONOS, ZOHO, GMAIL) or Ticket system (Zendesk, Freshdesk, Gorgias)
  • I will proofread your document
  • Create documents in Google Drive, sheets, and docs


Significance of my service:


  • 100% Accuracy
  • Delivery on Time
  • Quality Assurance


If you are looking for services that aren't listed here or if you have any questions, please feel free to contact me. I will happily assist you.

Looking forward to providing you with the best work according to your needs.

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Service type:

Technical support

Language:

English

French

German

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Confluence

Freshdesk

My Portfolio

Reviews

13 reviews for this Gig
4.7

(12)
(0)
(0)
(0)
(1)
Rating Breakdown
  • Seller communication level
    4.7
  • Quality of delivery
    4.3
  • Value of delivery
    4.5
Sort By
Most relevant
  • J

    justpostingls

    Repeat Client

    US

    United States

    5

    another great job!

    Up to $50

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • J

    justpostingls

    Repeat Client

    US

    United States

    5

    another great job well done!

    Up to $50

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • I

    indiecampers14

    PT

    Portugal

    1.3

    The freelancer is communicative, but his English level sometimes hinders the process and I couldn´t understand what he means. He also needs very specific instructions to perform. Even if I already recorded a video to show him how to do it, he still couldn´t finish the work within time and I needed to give a second day for what he could have done.

    Up to $50

    Price

    4 days

    Duration

    Helpful?
    Yes
    No
  • U

    user30688030

    Repeat Client

    US

    United States

    5

    Good job......

    $50-$100

    Price

    2 days

    Duration

    Helpful?
    Yes
    No
  • U

    user30688030

    Repeat Client

    US

    United States

    5

    Good job. Will use again.

    $50-$100

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
Reviews

13 reviews for this Gig
4.7

(12)
(0)
(0)
(0)
(1)
Rating Breakdown
  • Seller communication level
    4.7
  • Quality of delivery
    4.3
  • Value of delivery
    4.5
Sort By
Most relevant
  • J

    justpostingls

    Repeat Client

    US

    United States

    5

    another great job!

    Up to $50

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • J

    justpostingls

    Repeat Client

    US

    United States

    5

    another great job well done!

    Up to $50

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • I

    indiecampers14

    PT

    Portugal

    1.3

    The freelancer is communicative, but his English level sometimes hinders the process and I couldn´t understand what he means. He also needs very specific instructions to perform. Even if I already recorded a video to show him how to do it, he still couldn´t finish the work within time and I needed to give a second day for what he could have done.

    Up to $50

    Price

    4 days

    Duration

    Helpful?
    Yes
    No
  • U

    user30688030

    Repeat Client

    US

    United States

    5

    Good job......

    $50-$100

    Price

    2 days

    Duration

    Helpful?
    Yes
    No
  • U

    user30688030

    Repeat Client

    US

    United States

    5

    Good job. Will use again.

    $50-$100

    Price

    1 day

    Duration

    Helpful?
    Yes
    No