I will provide bilingual ecommerce order and back office support

Daniel H Forero

Colombia

I speak English, Spanish

Operations and Administrative Support

Hi, I’m Daniel I help e-commerce businesses and online teams with the operational work behind the scenes. I have 7 months of experience supporting a U.S. retail operation, handling orders, returns, re...
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About this Gig

Running an online store is easier when things are kept organized.


I provide bilingual English/Spanish e-commerce back-office support for businesses that need reliable help with order-related tasks, case tracking, documentation, and customer follow-up.


My background includes U.S. retail order operations, where I worked with delivery issues, returns, refund-related cases, account concerns, gift cards, order reviews, internal systems, and detailed case documentation.


I can help you with:


  • Order and delivery issue tracking
  • Returns and refund case follow-up
  • Customer/account case organization
  • Order information review
  • Data entry and record updates
  • Case notes and documentation
  • Google Sheets / Excel trackers
  • Pending-task and follow-up lists


You get organized information, clear status tracking


Please provide the platform, task, volume, and workflow you use so I can work within your process


NO COMISSIONS

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provide bilingual ecommerce order and back office support
provide bilingual ecommerce order and back office support
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Purpose:

Business

Work model:

Project-based

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