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UGC Creator and Personal Branding Strategist
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Customer Service Executive
Teleperformance • Full-time
Jan 2022 - Jan 2023 • 1 yr
Handle inbound and outbound customer interactions across multiple channels, ensuring accurate information and quick resolution. Maintain CRM records, follow quality standards/SOPs, and coordinate with internal teams to resolve issues. Meet performance targets for response time, resolution efficiency, and customer satisfaction.