I will troubleshoot coffee machine issues and guide you to fix it
About this Gig
Is your coffee machine broken? Water not heating? No steam? Error codes? Before you spend $100+ on a service call, let me help remotely.
I'm Dawei. 14 years hands-on with coffee machines home espresso to $15,000+ commercial units. Certified Electrician & Refrigeration Technician. I've fixed hundreds, not just read manuals.
How it works:
1. Send photos/video of the issue
2. I analyze and find the root cause
3. I give step-by-step guidance or tell you what parts to replace and where to get them
No tech skills needed. I'll walk you through it. Have a handyman? I'll guide them too.
What I CAN help with:
· No power / not turning on
· No water / no steam / no hot water
· Leaks / unusual noises / error codes
· Grinder issues / poor extraction
· Commercial machine troubleshooting
What I CANNOT do remotely:
· Refrigerant system repair (special tools)
· Circuit board soldering (high risk)
· On-site service (I'm a remote advisor)
Message me BEFORE ordering. Tell me brand, model, problem. I'll confirm if I can help if not, I'll tell you honestly, no charge.
Device:
Desktop
Operating system:
Windows
•
IOS
•
Android
FAQ
What information do you need from me?
Please send: 1) Machine brand and model 2) Photos of the machine (front + back + control panel) 3) A short video showing the problem if possible 4) Any error codes displayed
Do I need to be good with tools?
No. I'll give you clear instructions. If you're not comfortable, you can ask a local handyman to follow my guidance.
What if I follow your guidance and it still doesn't work?
I'll do my best to help. If the issue is beyond remote guidance, I'll tell you honestly and recommend next steps. For Premium package, I stay with you until it's fixed.
Can you help with commercial machines?
Yes. I've worked with commercial machines from Eversys, La Marzocco, Franke, WMF, and many others. Message me with your machine details.
What languages do you speak?
I respond in English (with translation tools) and Mandarin Chinese. Most communication is via text/photos/videos, which works well across languages.

