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Darshan V
@darshanvisharia
Supervisor
India
English
About me
I am a customer service professional with over 4 years of experience, currently serving as a Supervisor at JP Morgan Chase. My background includes roles as a Business Process Lead, Relationship Manager, and Fraud Analyst, where I specialized in financial advice and transaction investigation. I consistently achieve high customer satisfaction rates through prompt and effective problem-solving.
Skills
Darshan V
Offline •
Average response time: 1 hour
See my services
Data Cleaning
I will do data cleaning and data organizing on microsoft excel
Work experience
Tata Consultancy Services
Full-time • 4 yrs 1 mo
Business Process Lead
Oct 2022 - May 2024 • 1 yr 7 mos
Served as a Business Process Lead for a duration of 1 year and 8 months. Responsible for managing business processes and leading team initiatives to ensure operational efficiency and service delivery excellence.
Relationship Manager
Jan 2022 - Sep 2022 • 8 mos
Provided personalized financial advice and recommended appropriate banking products, services, investments, and loans to meet client objectives. Focused on building strong client relationships and achieving financial targets.
Fraud Analyst
Feb 2020 - Dec 2021 • 1 yr 10 mos
Investigated suspicious transactions to detect and prevent financial fraud through data analysis, system monitoring, and stakeholder collaboration. Utilized analytical tools to identify patterns of fraudulent activity.
