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Dasin Sanjan
@dasinsanjan
IT Support And Network Specialist
Sri Lanka
English, Sinhala
About me
IT Assistant also acting as data administrator, managing backups and
ensuring data security. I handle hardware and software troubleshooting,
network/WiFi connectivity issues, and system access controls. I provide
technical support across hardware, software, and network problems, and
maintain stable network infrastructure. I also have basic knowledge of
HTML and Python for simple scripting tasks. This role has given me
hands-on experience handling sensitive data responsibly and solving
real technical problems under time pressure.
Skills
Dasin Sanjan
Offline •
Average response time: 1 hour
See my services
Technical Support
I will fix your network, wifi, or router issues remotely
Technical Support
I will provide remote IT support and fix your computer issues
Work experience
IT Assistant
Gunasena • Full-time
Aug 2025 - Present • 1 yr 1 mo
Working as an IT Assistant, also acting as the de facto data administrator for the organization. Responsibilities include managing regular data backups and ensuring their integrity and security, diagnosing and resolving network and WiFi connectivity issues, hardware and software troubleshooting across office systems, and managing system access controls and administrative permissions. I provide technical support across hardware, software, and network problems, and maintain stable network infrastructure. I also have basic working knowledge of HTML and Python for simple scripting tasks. This role has given me hands-on experience handling sensitive data responsibly and solving real technical problems under time pressure.
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Computer Technician / Shop Owner
Fiverr • Self-employed
May 2020 - Present • 6 yrs 4 mos
Owned and operated a small computer shop, handling hardware and software repairs, PC assembly, troubleshooting, and customer support directly. Responsibilities included: - Diagnosing and repairing hardware issues (PCs, laptops, peripherals) - Software installation, OS setup, and troubleshooting - Building custom PCs based on customer requirements - Handling customer relationships directly, from diagnosis to repair to delivery Running my own shop gave me practical, real-world experience solving a wide range of technical problems independently, along with direct customer service skills.
