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dav_techy

David J

@dav_techy

Ringcentral, Zoomphone, sms marketing, a2p 10dlc CRM Expert

Nigeria
English, Italian, Spanish, French
About me
I specialize in setting up and optimizing business phone systems using RingCentral, Zoom Phone, and other VoIP platforms. I help businesses streamline communication with advanced call routing, IVR, call queues, SMS campaigns, and A2P 10DLC registration. My goal is to deliver reliable, scalable solutions that improve customer experience, increase efficiency, and keep your business connected.... Read more

Skills

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dav_techy
David J
Offline • 
Average response time: 1 hour

See my services

CRM Management
I will ringcentral setup call handling ringcentral phone system ringcentral sms expert
From$30 / projectMore details
VoIP and Telephony
I will cloud pbx, asterisk, freepbx pbx 3xc sip trunk voip phone system
From$20 / projectMore details

Portfolio

Work experience

Ringcentral call handling, routing and IVR

Azreim ventures • Freelance

Feb 2026 - Feb 2026 • 0 mos

At Azreim ventures, I specialized in configuring and optimizing RingCentral phone systems with a focus on call handling, call routing, and IVR setup. Many businesses faced issues such as missed calls, poor call flow, long wait times, and inefficient customer support due to poorly configured phone systems. My role was to analyze these communication challenges and implement structured call routing, automated IVR menus, and intelligent call handling systems to ensure calls reached the right department quickly and efficiently. I designed customized call flows, set up call queues, business hours routing, and voicemail management to improve response time and overall customer experience. By building reliable and scalable call management systems, I helped businesses streamline their communication, reduce missed opportunities, and provide a more professional customer support experience.

Ringcentral a2p sms marketing approving

Ringme • Freelance

Jan 2026 - Jan 2026 • 0 mos

At Ringme, I worked on implementing and managing RingCentral phone systems with a strong focus on A2P 10DLC SMS marketing approval and compliance. Many businesses struggled with campaign rejections, carrier filtering, low message delivery rates, and incorrect brand or campaign registration. My role was to diagnose these issues and guide businesses through the proper A2P 10DLC registration process, including brand verification, compliant campaign setup, opt-in/opt-out configuration, and carrier-approved messaging use cases. I also optimized SMS campaign structures to reduce filtering, improve delivery rates, and ensure compliance with carrier regulations. In addition, I configured call routing, IVR systems, and call queues within RingCentral to create reliable and scalable communication systems. By combining compliant SMS marketing with efficient phone system setups, I helped businesses communicate effectively with customers while avoiding carrier blocks and message failures.