I will configure and troubleshoot your genesys cloud cx

David

Costa Rica

I speak English, Spanish

7 orders completed

Azure DevOps, Entra ID and Genesys Cloud CX Specialist

I'm David, a Cloud and DevOps engineer in Costa Rica with 6+ years of technical support experience. I help teams build and troubleshoot Azure DevOps CI/CD pipelines, review Microsoft Entra ID security...
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Level 1

Has met certain performance criteria and shows strong potential in the marketplace.

About this Gig

Need help configuring or troubleshooting Genesys Cloud CX? I work on queues, routing, IVR, users, reports, and scoped integrations.


I'm David, a Genesys Cloud CX Certified Professional with hands-on contact center experience. I will confirm the task, make the agreed changes, test them, and summarize the result.


Choose a package based on work time and complexity:

Basic: one queue, routing, email, or user issue (1 hour).

Standard: CX setup plus one integration, workgroup, or reporting task (3 hours).

Premium: scoped webhook, data export, and documentation work (6 hours).


Before ordering, share your current configuration, desired call flow or outcome, and any error details. Access and third-party integration requirements can affect scope. I will confirm what fits before work begins.

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configure and troubleshoot your genesys cloud cx
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configure and troubleshoot your genesys cloud cx
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Device:

Desktop

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Laptop

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Server

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Mobile

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Router

Operating system:

Windows

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Linux

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IOS

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Android

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Ubuntu

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