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dawood7a

Dawood A

@dawood7a

Ecommerce Specialist Customer Support Tech Support Email Chat and Chargebacks

Pakistan
English, Spanish, Dutch, German, Italian, French
About me
Hi, I’m Dawood Asghar, a Customer Support Specialist with a Master’s degree in Information Technology. I help Shopify and eCommerce website owners manage customer support through email and live chat. I handle order processing, tracking, refunds, cancellations, and chargebacks efficiently. I focus on fast response times, clear communication, and customer satisfaction. Skilled in tools like Shopify, Zendesk, Gorgias, and Freshdesk. Let me help you provide a smooth and professional experience to your customers.... Read more

Skills

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dawood7a
Dawood A
Offline • 
Average response time: 1 hour

See my services

Customer Support
I will be your full time customer service and support representative
From$5 / projectMore details
Customer Support
I will win chargeback disputes for klarna, paypal, and shopify
From$5 / projectMore details

Portfolio

Work experience

Customer Support & Technical Troubleshooting Specialist

NordKapp • Freelance

Nov 2025 - Mar 2026 • 4 mos

We provide professional customer support and technical troubleshooting services for international e-commerce businesses, specializing in fast response handling, issue resolution, and customer satisfaction. Our role includes managing high volumes of customer inquiries via email and live chat, resolving technical issues, and ensuring a smooth customer experience from order to after-sales support.