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English
$
USD
Marcello C
@dayone_mcarta
People Manager
Italy
Italian
About me
I am a versatile professional with over 20 years of experience, combining managerial, communication, and entrepreneurial skills. I worked at Amazon for over 10 years, growing into team management, training, and project management roles. I am also an entrepreneur in the events and communication sector.
Skills
Marcello C
Offline •
Average response time: 1 hour
See my services
General Assistance
I will provide remote operations and workflow management support
Portfolio
Work experience
Amazon
Full-time • 3 yrs 10 mos
Advanced Technician
Jul 2022 - Nov 2025 • 3 yrs 4 mos
D2TS Advanced Technicians are experienced troubleshooters, have exceptional soft skills in customer service and have extensive knowledge and experience with Amazon devices and digital products. Advanced Technicians obsess over solving a customer’s technical issue and feel comfortable dealing with undocumented and technically-advanced customer issues. Additionally, Advanced Technicians are excited about helping Customer Care associates expand their troubleshooting abilities.
Interim CSIT Team Manager
Jan 2023 - Feb 2023 • 1 mo
Interim CS Admin Specialist
Feb 2022 - Jul 2022 • 5 mos
