I will handle your customer support emails for your store

Are you tired of spending hours answering repetitive emails instead of focusing on growing your business?

Let me handle your inbox for you.

I am a professional Customer Support Agent specialized in helping Shopify and E-commerce store owners manage their daily tickets. My goal is to ensure your customers feel heard and valued, while you get your free time back.

What I will do for your store:

• Respond to customer inquiries (Order status, Tracking updates, General questions).
• Solve problems using your provided templates/scripts.
• Categorize and tag emails for organization.
• Provide a daily or weekly summary of issues (if requested).

Why choose DC Solutions?

• Native Portuguese & Fluent English: Perfect if you sell to Portugal, Brazil, or International markets.
• Reliable & Professional: I treat your customers with empathy and respect.
• Fast Learner: I adapt quickly to your specific store policies.
• 100% Confidentiality: Your data is safe with me.

Please Note: This Gig is for Email/Ticket support only (No phone calls or live chat), which ensures high-quality focused responses.

Please send me a message before placing an order so we can discuss your specific needs!