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Daniel C
@dcarrasco_89
IT Support Technician
Spain
Spanish
About me
I am currently working as a Support Technician with a strong motivation to become a DevOps Engineer. I am a Linux and Windows system administrator with skills in Docker, Kubernetes, Ansible, and Git. I am dedicated to improving my technical expertise in cloud technologies and English every day.
Skills
Daniel C
Offline •
Average response time: 1 hour
See my services
Server Administration
I will linux server troubleshooting and technical support
Technical Writing
I will write clear IT documentation, sops and technical reports
Portfolio
Work experience
Technical Support Engineer
Self Employed • Full-time
Aug 2022 - Present • 4 yrs 1 mo
I work as a Technical Support Engineer at Tedial, supporting media and broadcast production environments. My experience includes Linux systems, Oracle databases, Kubernetes/OpenShift, storage platforms, tape libraries, backup processes, cloud storage integrations, and media workflow applications. I troubleshoot production incidents, analyze logs, review SQL queries, validate services, investigate backup and archive issues, and coordinate with internal teams and customers to resolve technical problems safely. My work also involves preparing clear technical explanations, documenting findings, and communicating recommended actions to clients. This has given me strong skills in problem solving, infrastructure support, system analysis, and customer-focused technical communication.
