Debby

AI Solutions & Power Platform Consultant

Hitachi, Ltd. • Freelance

Jun 2026 - Present • 2 mos

Worked as an AI Solutions & Power Platform Consultant, delivering intelligent automation and Microsoft business solutions that enabled organizations to improve efficiency, automate repetitive tasks, and accelerate digital transformation. Collaborated with stakeholders to gather business requirements, design scalable solutions, and implement secure cloud-based systems that enhanced productivity and operational performance. Designed and deployed AI-powered solutions using Claude AI and Claude Code to automate customer support, document processing, knowledge management, workflow execution, and content generation. Built intelligent AI agents that streamlined business operations, reduced manual effort, and improved service delivery through conversational AI and automation. Developed advanced automation workflows using n8n by integrating APIs, CRM systems, databases, cloud platforms, email services, payment gateways, and third-party applications. Configured WhatsApp Business API solutions for automated messaging, customer engagement, lead qualification, appointment scheduling, notifications, and business communication workflows. Built custom Microsoft Power Apps applications and SharePoint Online environments including employee portals, document management systems, approval workflows, collaboration sites, dashboards, and internal business applications integrated with Microsoft Power Automate. Improved organizational efficiency through secure workflow automation and digital process optimization.

AI & Business Automation Consultant

Cognizant Softvision • Freelance

Jun 2026 - Present • 2 mos

Worked as an AI & Business Automation Consultant, delivering intelligent business solutions that combined artificial intelligence, workflow automation, and Microsoft technologies to improve operational efficiency and digital transformation initiatives. Collaborated with clients to evaluate business processes, identify automation opportunities, and implement scalable cloud-based solutions that enhanced productivity and customer engagement. Designed AI-powered assistants using Claude AI and Claude Code to automate customer interactions, document processing, knowledge management, content generation, and repetitive business operations. Developed intelligent AI agents that streamlined workflows, accelerated response times, and improved business decision-making through advanced automation. Built enterprise automation workflows using n8n by integrating APIs, CRM platforms, cloud applications, databases, payment gateways, email services, and third-party business tools. Configured WhatsApp Business API solutions for automated customer support, appointment scheduling, lead qualification, notifications, and conversational messaging to improve customer communication and engagement. Developed custom Microsoft Power Apps solutions and SharePoint Online environments, including employee portals, document management systems, approval workflows, collaboration sites, dashboards, and business applications integrated with Microsoft Power Automate. Replaced manual processes with secure cloud-based automation to improve operational performance.

AI Solutions & Microsoft Consultant

NTT DATA • Freelance

Jun 2026 - Present • 2 mos

Worked as an AI Solutions & Microsoft Consultant, delivering enterprise automation and cloud solutions that helped organizations improve operational efficiency, customer engagement, and business productivity. Collaborated with clients to assess business requirements, recommend intelligent technologies, and implement scalable AI and Microsoft-based solutions that supported digital transformation initiatives. Designed and deployed AI-powered solutions using Claude AI and Claude Code to automate customer support, document processing, knowledge management, workflow execution, and content generation. Built intelligent AI agents capable of handling repetitive business operations, improving response times, and supporting data-driven decision-making. Developed advanced workflow automation using n8n by integrating APIs, CRM platforms, cloud applications, databases, payment gateways, email systems, and third-party business tools. Configured WhatsApp Business API integrations for automated messaging, lead qualification, customer support, appointment scheduling, notifications, and conversational AI experiences that enhanced communication and service delivery.