I will do the customer support

India

I speak English

I will automate Excel tasks and data processing using Python

I will help you automate your Excel work using Python. I can clean data, process large datasets, and save your time with automation scripts. I deliver fast and accurate results.
About this Gig

Welcome to my professional Customer Support and Virtual Assistant gig!

Are you looking for a reliable, highly professional expert to handle your customer service and keep your buyers happy? Look no further! I provide top-tier customer support across multiple channels to ensure your business runs smoothly and maintains a 5-star reputation.

Services I Offer:

  • Live Chat Support: Fast, real-time responses to customer inquiries.
  • Email Management: Professional handling of support tickets and inbox clearance.
  • Social Media Replies: Engaging with your community on Facebook, Instagram, and LinkedIn.
  • Phone Support: Handling inbound/outbound calls with a professional, friendly attitude.
  • Knowledge Base Maintenance: Keeping your FAQs and help documents up to date.
  • Daily Summary Reports: Comprehensive tracking of customer issues and resolutions.

Why Choose Me?

  • Quick Response Time: I minimize wait times to maximize customer satisfaction.
  • Excellent Communication: Fluent in English with a polite, empathetic tone.
  • Tech-Savvy: Experienced with tools like Zendesk, Freshdesk, Intercom, Tawk.to, and Shopify.
  • Highly Organized: Detail-oriented workflow ensuring no ticket gets left behind.

Please contact me

Social media platform:

Other

Service type:

Technical support

Language:

English

Hindi

Timezone:

UTC nighttime

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Freshservice

Zoho

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