I will set up whatsapp call center system with multi country agent access

Pakistan

I speak English, Urdu

2 orders completed

PBX Sip trunk configuration Digital marketing

I'm a professional PBX & VoIP Specialist with expertise in FreePBX, Asterisk, Vicidial, Issabel, SIP Trunk Configuration, IVR, Auto Dialers, and Call Center Solutions. I also specialize in Website Dev...
About this Gig

Need your team to handle WhatsApp calls and chats from one place even if your agents are spread across different countries? I'll set up a complete WhatsApp contact center system where every inbound call and message is routed into a central inbox, and your agents answer directly from the system, no matter where they're located.

What you get:

  • WhatsApp Business API setup for both voice calls and chat messages
  • Inbound call and chat routing into a shared inbox/queue
  • Agent access setup multiple agents, multiple countries, one system
  • Outbound calling and messaging directly from the platform
  • Call/chat assignment rules (round robin, skill-based, or manual)
  • Real-time status tracking (online, on call, on break, available)
  • Reporting on call volume, response time, and agent performance

Why work with me:

  • Experience setting up distributed, remote-agent call and chat systems
  • Clean dashboard so you can monitor every agent and every conversation in real time
  • Fast setup, clear communication, and support after go-live

Message me with your team size, number of agents, and the countries they're based in, and I'll confirm the right setup before you order.

Business type:

Startups

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Corporates

Industry:

E-Commerce

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Marketing & advertising

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Software

Service type:

Script development

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Integrations