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Fiverr Pro
English
$
USD
I will setup holiday customer support chatbot for shopify tidio
Derick
About this gig
i! Is your support inbox about to get buried under holiday order volume?
Black Friday through Christmas brings a spike in wheres my order, returns, and FAQ messages that most small teams arent staffed for.
I set up chatbot and AI support systems (Tidio, Gorgias, or Shopify Inbox) that handle your repetitive questions automatically, so your team can focus on the messages that actually need a human.
Whether you need a simple FAQ bot or a complete support system with order lookup and returns triage, I configure it around your real store policies and holiday-season ticket volume, not a generic template.
Whats included:
- Chatbot platform setup (Tidio, Gorgias, or Shopify Inbox)
- FAQ and order-status automation
- Brand-matched widget design and tone
- Returns/refund triage workflow (Standard/Premium)
- Handoff rules so complex cases still reach your team
Note: some advanced AI chatbot setups may require a paid platform plan or hosting Ill flag this clearly before we start if it applies to your package.
Message me before ordering so I can review your stores support needs and recommend the right setup.
Get to know Derick
Derick
Professional business registration and financial services UK US and beyond
- FromUnited Kingdom
- Member sinceMay 2026
- Avg. response time5 hours
Languages
English
I'm a professional with hands-on experience in UK and US business formation, tax compliance, and financial administration, helping non-residents and entrepreneurs set up and operate legally with confidence.
I handle everything from UK Ltd and US LLC registration to HMRC tax filing, VAT, UTR, EORI, and payment setup with Wise, PayPal, and Stripe.
Every service is accurate, compliant, and tailored to your situation not a template.
FAQ
Do I need a paid chatbot platform subscription?
Tidio and similar tools have functional free plans for smaller stores; higher-volume stores may need a paid tier for full AI features. I’ll confirm what fits your ticket volume before you order.
Can the chatbot actually look up my customers’ order status?
Yes, with Shopify integration the bot can pull real order data to answer “where is my order” automatically, included from the Standard package up.
Will this replace my support team entirely?
No, this handles repetitive, common questions so your team isn’t overwhelmed, while routing complex or sensitive cases to a human. It’s built to reduce workload, not eliminate your team.
How long does setup take once I order?
Basic FAQ bots can be live within 48 hours; full systems with order lookup and returns workflows take longer depending on package.
Can you update the chatbot after delivery if my FAQs change?
Yes, most setups include a dashboard you can update yourself, or message me for a revision.
