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Fiverr Pro
English
$
USD
I will handle your customer emails and chat messages professionally
About this Gig
Hi! I help small online businesses answer customer emails and chat messages politely, clearly, and on time.
What I do:
Reply to customer emails and chat messages
Prepare ready-made reply templates for common questions
Organize customer questions in a simple spreadsheet (Premium)
How I work:
Written support only (email and chat). No phone calls.
You send me your business details and common questions, and I match your tone (formal or friendly).
I check every reply carefully before sending.
Fast replies and on-time delivery.
Packages:
Basic: up to 20 messages
Standard: up to 40 messages + 5 templates
Premium: up to 80 messages + 10 templates + spreadsheet
Message me before ordering if you have a custom request. I'm happy to help!
Messaging platform:
•
Social media
Language:
English
•
Russian
Work model:
Project-based
Industry:
E-Commerce
•
Retail & wholesale
Purpose:
Business
FAQ
Do you take phone calls?
No, I work by email and chat only. This helps me give careful written answers.
How fast do you reply?
I reply within a few hours on working days.
What do you need from me to start?
Your business details, common customer questions, and the tone you prefer (formal or friendly).
Can you write articles or long content?
No, I focus on customer replies and short templates.
