Desire Grace

Shopify eCommerce & Store Support Specialist

Feb 2024 - Present • 2 yrs 7 mos

I have worked with Shopify-based eCommerce businesses by providing practical support with store management, product organization, content updates, and promotional preparation. My experience includes updating product listings, organizing collections, reviewing store content, assisting with product presentation, making routine Shopify changes, and helping ensure that important store sections remain accurate and customer-friendly. I have also supported promotional periods by helping organize seasonal products and collections and preparing store content around specific campaigns and shopping events. I understand how important presentation, organization, and timely updates can be for an online store, especially when customer activity increases. My approach is detail-focused and organized, with attention to following the store owner's requirements and completing tasks efficiently. I aim to make Shopify store management easier while providing consistent support that business owners can rely on.

Holiday & Seasonal Shopify Assistant

Sep 2020 - Present • 6 yrs

I have provided Shopify support focused on preparing online stores for important seasonal shopping periods such as Black Friday, Christmas, holiday promotions, and other sales campaigns. My work includes organizing seasonal products, creating or updating collections, reviewing product information, assisting with promotional store updates, preparing seasonal content, and helping ensure that important sections of the store are ready for increased customer activity. I understand that holiday periods can be busy for Shopify store owners, which is why having the right tasks completed on time is important. I assist with the behind-the-scenes work needed to keep the store organized and presentable throughout a campaign. From preparing product collections to making routine store updates and supporting promotional changes, I focus on accuracy, organization, and reliable execution. My goal is to help store owners spend less time on repetitive Shopify tasks and more time focusing on their customers and business.

Shopify Virtual Assistant

Dec 2022 - Sep 2025 • 2 yrs 9 mos

As a Shopify Virtual Assistant, I have supported eCommerce store owners with the day-to-day tasks required to keep their online stores organized, updated, and ready for customers. My responsibilities have included adding and updating products, writing and editing product information, organizing collections, updating inventory, making basic store content changes, checking product pages, and assisting with general Shopify administration. I also help with seasonal store preparation by updating collections, products, banners, promotional sections, and other important store elements for busy shopping periods. I understand that Shopify store owners often have many tasks to handle at once, so my focus is on providing reliable and detail-oriented support that saves time and keeps important tasks moving. I aim to follow instructions carefully, maintain consistency across the store, and provide dependable assistance with both routine and seasonal Shopify tasks.