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Fiverr Pro
English
$
USD
I will provide ecommerce customer support, live chat and email support
Shopify Expert, Bug Fix, Liquid Dev, Theme Customization and Shopify Plus
Hi, I'm M. Naveed, a Shopify Expert and Shopify Liquid developer with 7+ years of experience.
I specialize in
Shopify bug fixing, Liquid code errors, custom Shopify theme development, Shopify Plus cu...
About this Gig
Are you looking for a friendly and reliable customer support representative for your business?
I will professionally communicate with your customers, answer their questions, resolve common issues, and help maintain a positive customer experience.
My customer support services include:
Email and ticket support
Live chat support
E-commerce customer service
Order tracking and status updates
Returns, refunds, and exchange assistance
Product and service inquiries
Complaint handling
CRM and help-desk management
Social media message support
Accurate daily or weekly reports
I can follow your brand guidelines, templates, FAQs, and customer service procedures. Every customer will receive polite, clear, and professional assistance.
I can work with Shopify, Zendesk, Gorgias, Freshdesk, Gmail, Outlook, and other support platforms.
Please contact me before ordering so we can discuss your business, working hours, workload, and support requirements.
Let me help you keep your customers happy and your business running smoothly!
Service type:
Other
Language:
Dutch
•
English
•
French
Timezone:
24/7
Support software:
Freshdesk
•
Zendesk
•
Other
Knowledge base software:
Freshdesk
•
Liveagent
•
Other
FAQ
What customer support services do you provide?
I provide email, live chat and social media customer support.
How many hours of support are included?
The package includes up to 50 hours of customer support over 7 days.
Do you offer 24/7 customer support?
I offer flexible availability across different time zones. Please contact me to discuss your required schedule.
Which businesses do you support?
I can support e-commerce stores, startups, service businesses and online brands.
Which support tools can you use?
I can work with Shopify Inbox, Zendesk, Gorgias, Freshdesk, Gmail and other platforms.
What do you need before starting?
I need your business information, FAQs, support guidelines, working schedule and access to the required platform.
Will I receive a report?
Yes, I will provide a summary report covering customer inquiries and completed tasks.
